Breadcrumbs

How-To: Send Audiences to DV360 via Google Customer Match Uploader (CMU)

Sending your audience data using the Google CMU Alli connection allows you to re-engage with your 1st partu customers across Search, Shopping, Gmail, YouTube, and Display.

PMG is a data management platforms (DMPs) partner that can upload Customer Match data on behalf of clients. This partnership allows us to push clients audience data to partners/publishers for targeting.

Step 1: Add PMG as an Authorized External Partner/Advertiser in DV360

Pushing audiences using CMUs requires Google to whitelist accounts. This is done using the authorization instructions below or by reaching out to a Google rep to whitelist PMGs MCC account ID: 989-603-6301

  1. Go to Partner/Advertiser Settings

  2. Select Linked Accounts

    Screenshot 2025-03-04 at 12.54.54 PM.png
  3. Click Link New Account

    Screenshot 2025-03-04 at 12.56.01 PM.png
  4. Select External Data Partner

    Screenshot 2025-03-04 at 12.57.17 PM.png
  5. Search and select “PMG” from the dropdown menu and select Link

    Screenshot 2025-03-04 at 12.58.10 PM.png
  6. Confirm your acceptance then click Create Link

    Screenshot 2025-03-04 at 12.58.31 PM.png

For more information, view Google’s documentation here.

Step 2: Send Audience from Alli Audiences to DV360

  1. In app.alliplatform.com, navigate to Audiences and find the List or Segment you want to send.

    Screenshot 2025-03-04 at 1.04.25 PM.png
  2. Select the List or Segment and select Activate Audience List

    Screenshot 2025-03-04 at 1.04.59 PM.png
  3. Select Customer Match Uploader as the deployment partner

    Screenshot 2025-03-04 at 1.05.36 PM.png


  4. Complete your deployment settings. Specifically for CMU you need to:

    1. Enter your Customer ID, which is your Google Partner/Advertiser Account ID

      Screenshot 2025-03-04 at 1.12.56 PM.png


    2. Select Product Type

      1. This will likely be Display Video Advertiser or Display Video Partner depending on whether you’re account is a Partner or Advertiser account

        Screenshot 2025-03-04 at 1.17.53 PM.png
    3. Select an existing custom audience from within DV360 to send to, or create a new custom audience

      Screenshot 2025-03-04 at 1.18.36 PM.png
      Existing custom audience selection
      Screenshot 2025-03-04 at 1.19.52 PM.png
      New Custom Audience creation


  5. Save & Send your audience to deploy it to DV360

🎉

Success! Your custom audience should now be deploying to DV360.

You can validate that your audience has deployed by checking the AudiencesAll audiences section of DV360:

Screenshot 2025-03-04 at 1.21.01 PM.png

Appenedix

Common Errors

Error


INVALID_PRODUCT error when selecting DFP_BY_GOOGLE and using an Audience link ID

Focusing on the error (CustomerMatchUploaderServiceError.INVALID_PRODUCT @ clientCustomerId.product), I can see that the service used was the CustomerMatchUploaderService. Please note that as per this documentation, only ADWORDS (AdWords) is the supported target product of the CustomerMatchUploaderService. This is the reason why you encountered the error since you're using the DFP_BY_GOOGLE product.

[AuthorizationError.USER_PERMISSION_DENIED @ clientCustomerId]

Ask the Publisher to raise ticket to the Publisher Support, whitelisting thier adwords account ID. Post that, Google initiates the whitelisting process for the network if the contractual agreements are in place. Once it's done, you will be able to push the segments without any issues. 

Product Types Overview

Product Type

Usecase

Google Ads Manager


Display Video Advertiser

Publishing Audiences via Google CMU to DV360

Display Video Partner

Publishing Audiences via Google CMU to DV360

Reseller


Google Ads

Pushing audiences to a partners Google Ads account via Alli Google CMU