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Advanced Guide: The Different Types of Audience Lists

There are 3 main types of audience lists:

These lists are automatically differentiated by type based on the list columns and schemas.

Here are the differences:

CRM Lists

Data Lists

Transaction Lists

Contain at least one PII Attribute

Contain no PII attributes

Doesn’t matter if there is or there is no PII attribute

Have no columns that are aggregated

Have no columns that are aggregated

Have at least one column that is aggregated

Can be deployed to all deployment partners

Cannot be deployed directly

Can be deployed to all deployment partners


CRM Lists

These are also know as Customer Lists.

When creating an audience list, if your list has at least one PII attribute and no aggregated columns, it will be considered a CRM list.

These lists can be used to create segments based on different columns present on the lists.

More Information

  • Unless a unique key is specified when creating the list - the first added PII attribute will be the unique key on that list.

  • If you specify another unique key, the PII attribute will be removed from the unique key and you will have to select the PII attribute as well if you want it as a unique key.


Data Lists

When creating an audience list, if your list has at least no PII attribute and no aggregated columns, it will be considered a Data list.

When creating a data list you will need to select a unique ID in the list otherwise the application will throw Internal Server Errors

These lists cannot be selected in the UI and therefore cannot directly create a segment. To create a segment from a data list you will have to go to the segments page and click on create new segment, then select the data list.


Transaction Lists

When creating an audience list, if your list has at least one aggregated column, it will be considered a transaction list. It doesn’t matter if there is PII within that list or not.

These lists can be used to create segments based on different columns present on the lists.

More Information

  • Unless a unique key is specified when creating the list - the first added PII attribute will be the unique key on that list.

  • If you specify another unique key, the PII attribute will be removed from the unique key and you will have to select the PII attribute as well if you want it as a unique key.

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